https://www.cvmarket.lt/170229

You've found an archived job ad

It's time to move on. There are thousands of new & better jobs waiting for you!

View new job ads
Joboffer number #170229

Network Support Engineer (Shift lead)

CV Market´s client
Vilnius
Job ad expired!

Job Description

As a Network Support engineer, you will be part of a Global Team that provide 24 x 7 support to Company's Network Infrastructure
across Asia - Pacific, US, Europe, Middle - East, and Africa. Should the shift consist of night hours or bank holidays, you would be
compensated additionally according to the labour law.

Your responsibilities will include:

  • Being a shift leader for 4-5 people team during the shift including workload management, senior escalations and shift hand over;
  • Monitoring, operating and providing second level troubleshooting of network platforms such as routers, switches, firewalls, load-balancers,
etc.
  • Handling all alerts and undertaking initial incident classification and prioritisation, performing incident investigation, diagnosis and
resolution
  • Carrying out health checks and all other monitoring associated activities and engage with 2nd and 3rd line technical support and / or
suppliers
  • Raise and manage Incident/Change/Problem tickets through to completion in line with current best practices


Requirements

We expect you to possess:

  • Analytical Incident and Problem investigation skills
  • Experience managing escalations to vendor and senior management;
  • Change implementation skill across a complex Network environment; including new business and break/fix changes
  • Experience in working in a complex IT environment supporting multiply services and platforms
  • Knowledge and concepts of Cisco routing protocols such as BGP, EIGRP and OSPF
  • Understanding of firewall concepts
  • CCNA certificate (essential)
  • Fluent English (essential)

Desirable:
  • Experience in managing the shift and being responsible for workload and senior escalations;
  • Awareness of industry best practices in IT around Change, Problem and Incident Management (ITIL certification would be an advantage)
  • Hands - on Firewall experience for Juniper, Checkpoint, Lucent, etc.


Company offers


Darbo skelbimo numeris
#170229

Location:
Vilnius
Job type:
full-time
Additional info:
employee
Expiration date:
23 November 2012
Published:
16 November 2012

CV Market´s client

Strategic staffing solutions international client is an international financial services company is growing its operations in Lithuania and have an exciting career opportunity for a

View More

Jūs kandidatuojate į:
Network Support Engineer (Shift lead)
Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!
Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!