2022-07-29 11:26:48

Operations Manager

CVMarket.lt klientas
From 3300 €/m Gross

Job Description

  • To organise and control all aspects of hard (technical maintenance) and soft services (cleaning, catering) and other Facility operations;
  • To ensure strategic planning for growth and profitability of the business;
  • Budgetary control and responsibility that financial targets of departments are met;
  • To develop and train a highly motivated team (direct reports – department managers and facility managers) who put our customers first and deliver the contractual requirements;
  • Manage client interactions and maintain stakeholder relationship across small and medium accounts;
  • To prepare financial and operational monthly reports of business performance and activity;
  • To assess training needs by applying the appraisals procedure and to build a succession plan within departments;
  • To ensure consistent standards of service through the effective recruitment, selection and training of all staff complying with contract procedures;
  • To ensure that nominated suppliers are being used to provide the relevant supplies;
  • Commitment and compliance to the related requirements as dictated by local law, requirements of local governing bodies and Customer and ISS policies;
  • Constantly look for innovations and newest trends in the market, analyze customers needs and choose the best suited solutions.

Requirements

  • Minimum 5 years’ experience in services industry;
  • Proven track of record of successfully managed and implemented service standardization projects;
  • Previous 3-5 years’ work experience in managing teams;
  • Strong customer and client focus;
  • Experience of working with P&L: interpreting and applying understanding of key financial indicators to make better business decisions;
  • Open to listening, understanding and implementing new ideas, concepts and practices;
  • Excellent communication skills, both in Lithuanian and in English;
  • Strong knowledge of Microsoft Office Tools (Excel, Access, PowerPoint);
  • Driving license.

Company offers

  • Opportunity to join our team and support our vision to become the greatest service organisation in the world;
  • Unique experience with international clients;
  • A team and support of professionals;
  • Internal and external trainings;
  • Extra curriculum activities in the company.