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Purser / Guest Service Associate (GSA)

CV MARKET´S CLIENT

Darbo skelbimas negalioja

Darbo skelbimo numeris 160585

Darbo skelbimo numeris

160585

Job Description

Employer: CARNIVAL CRUISE LINES www.carnival.com

Basic Functions: The Purser is responsible to display first-rate guest service at Front Desk and ensure all of the guests needs are attended to in a prompt & friendly manner.

Responsibility and authority: He/she will be responsible for:

  • Working scheduled Front Desk shifts; maintain service and hospitality standards to all guests by extending information as warranted and following up on requests as needed.
  • Perform cash handling duties, as required in working Front Desk and sail/sign windows in a manner consistent with established policies and procedures.
  • Register guests for sail/sign program.
  • Log all complaints and concerns from guests into the onboard incident report. Follow up with guests to ensure maximum guest service.
  • To provide guest with accurate information on all shore excursions provided by company, this means actually taking part and going on all tours to become familiar with the excursions.
  • Be outgoing & project a friendly & fun demeanor at all times. We sell fun & smiling and friendliness is paramount to any shipboard position. 7 days a week.
  • To perform all other duties as assigned by Chief Purser of First Purser.


Requirements

  • Have a spirited and fun personality
  • Relevant work experience
  • Have a very hospitality focused mindset w/great focus on excellent service
  • Strong English written & verbal skills
  • In addition to strong English skills, we also are looking for individuals who speak Russian.
  • Hotel Front Desk background – preferably at a large Western chain such as Fairmont, Westin, Ritz, Marriott, etc.


Company offers

- APROX. SALARY 1500$ per month non-tipping position.
- A combination of work and travel: the opportunity to see the most beautiful places around the world!
- Contractual permanent job with the contract’s length around 6-8 months followed by 2 months vacation. (first contract 8 months)
- Food, accommodation, medical care and insurance expenses are covered by the company.
- Permanent and stable job in an international team.
- For first 3-4 weeks GSA candidates will have college onboard the ship and will be paid full salary during the training

Other information:
Apply now to be invited for the job interviews forwarding your CV to our agency
Our Personnel Managers can communicate in English, Russian and Lithuanian languages.



Location:
Whole world
Job type:
full-time
Expiration date:
18 June 2012
Published:
18 May 2012
Gross salary:
1000 - 1200 €/m Before tax

CV MARKET´S CLIENT

Registered in Lithuania Crewing Agency “ISMIRA“ offers manning services to the cruise companies.
Crewing Agency ISMIRA was started in 1999 and is an official Carnival Cruise Lines representative.