Sales Operations Manager (Cygate)

I am Katrin Buhre and I am leading the Sales Operations unit in Cygate SE, a subsidiary to Telia Company. We are now expanding our resources and creating a team in Telia Global Services Lithuania.

With almost 600 teammates in IT, network, analytics, software development, procurement, HR and finance operations, we are the Telia Company‘s competency hub working with cutting-edge technology to ensure group digitalization agenda across Nordics and Baltics.

Cygate SE is a member of the Telia Group. We have 650 staff in 20 locations in Sweden who work closely with our clients and create solutions for a wide range of organizations, including banks, retailers, municipalities, county councils, the media, state-owned companies and public agencies, as well as manufacturing companies. At Cygate we possess in-depth technical knowledge of secure IT Infrastructure and create customized long-term solutions by improving hardware and software from the leading suppliers on the market.

Right now, I am looking for a team manager for our new Sales Operations satellite team in Vilnius, which will handle parts of our order and service contract work and tasks.

Your next challenge?

This is a job that calls for someone who understands and is willing to learn processes of purchase, procurement, sourcing and billing. You are going to lead and manage a team who handles our customers’ orders, service contracts and billing as well as our supplier purchases, deliveries and invoices within networking, security and Hybrid-IT/Cloud.

Your daily tasks will be:

• Lead a team of 4 to 8 specialists
• Working in the daily existing processes within Order Management and Contract Management
• Manage and support all standard activities within the Order to Pay process
• Handle orders from our company web shop and other sources i.e. from our different sales teams, Telia or direct from customers in an errand or tasks via ServiceNow
• Manage orders for both Swedish and international suppliers
• Post invoices from suppliers and initiate customer billing
• Monitor different deliveries
• Work in various finance and invoicing systems
• Contribute to the larger team’s vision of “non touch transactions” and constantly strive to simplify processes and work as well as look for new ways to address automation and digitalization

Who are you?
If you fancy combining technology with finance and business administration with purchase, sourcing and procurement, then we have a very exciting job opportunity to offer.

While the role has a high operational focus, we hope that you have excellent communication skills and fluent in English, both written and spoken. It is important to have great collaboration skills and be a real team player with a service-oriented attitude.

Your personality:

• Curious and self-driven
• Attentive to detail and thorough 
• Excellent organizational and time management skills
• Engaging leadership style, focus on developing people and making them perform at their best

Your experience:

• Experience in leading a team, in terms of division of labour, change-, time- and stakeholders management
• Working in international environment and/or already demonstrated your skills in similar role (purchasing, sourcing, operations)
• Documented experience from purchase, procurement, sourcing or billing as well as understanding the main processes within this field of business.
• Familiar with handling and working with numbers and reporting

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership, where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 1970 to 3000euros gross plus annual bonuses, depending on your competencies, your and Telia results. Additionally, each Telia Global Services Lithuania employee receives additional employee benefits package which includes:

• Health insurance and pension plan
• Various Telia and partners discounts and offers
• Additional vacation days
• Flexibility that enables work-life balance
• Chance to grow both personally and professionally with our internal programs
• Open, relaxed and fun working environment
• 20 000 awesome colleagues across Nordic & Baltics

Interested?

If you fancy joining my team – I am waiting for your CV! Please press APPLY below or contact me on LinkedIn. If you need more information about this role – do not hesitate to reach Jurgita from Telia Global Services Lithuania HR +370 608 11290.

Welcome to Cygate & Telia – Home to your next big opportunity!