Darbo aprašymas
Hi! I am Rimvydas Čepulis and I am leading Call Center and Communication Services team at Telia CPS IT. We provide IT capabilities for internal Contact Center, Customer Care and other departments. Working in a DevOps way we have responsibility and ownership both on development and operations. We are a small team of tech people and I am super proud of every member of our team. There are lots of exciting challenges ahead so I want to meet you and invite to join our crew!
Your next challenge?
As a Scrum Master / Delivery Lead you are expected to be high performing with a collaboration mindset and "can do" attitude, delivering on agreed KPIs, constantly thrive for better results and be self-motivated to provide the best in class stakeholder experience. You will be a strong and supportive partner between business and IT.
As a Scrum Master/Delivery Lead you will
Guide and coach the team to follow agile practices
Pro-actively identify and mitigate risks
Eliminate impediments
Inspire the team to have relentless improvements
Facilitate agile team ceremonies and preparation for longer-term planning exercises
Regularly communicate and align delivery dependencies between different delivery teams
Ensure on time/scope/cost delivery
Visualize the team's capacity, its progress and the value it creates
Who are you?
We are on a journey to become the new generation company, so we expect that you will be open-minded and are not afraid of challenges. We really want you to enjoy this job, so you need to be forward thinking, customer oriented and truly understand that the solutions you are creating will impact the whole digital media consumer society and their daily lives. Your personality:
Takes initiative & leads
Good problem solving and analytical skills
Result oriented & proactive
High level of self-organization
Learning new knowledge quickly and using current knowledge in flexible ways
Team player
Confident and outspoken
Social & positive
Adaptive, persistent & not afraid to fail
Your experience and skills:
A university degree
Good verbal and written communication skills
Fluent in Lithuanian and English (spoken and written)
Experience working at Scrum Master or Delivery Lead role in software development or/and operations areas
Scrum Master skills/SAFe certification would be an advantage
Experience working with Atlassian products (JIRA, Confluence) would be an advantage
Knowledge of Customer Care or Contact Center technologies would be an advantage
What will You find at our home?
We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it's our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.
We offer a monthly base salary from EUR 2844-4266 gross, depending on your experience. Besides for each employee Telia has additional employee benefit package which includes:
- Health insurance and pension plans;
- Various Telia and partners discounts and offers;
- Additional vacation days;
- Workation;
- Flexibility that enables work-life balance;
- Chance to grow both personally and professionally with our internal programs;
- Open, relaxed and fun working environment;
- +19 000 awesome colleagues across Nordic & Baltics.
Interested?
If you’re in for a fantastic opportunity – join my team!
If you want to know more please reach out to me for more information at Rimvydas.Cepulis@telia.lt. We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline.
Welcome to Telia – Home to your next big opportunity!
