Job Description
Key accountabilities:
- Repackage vendor applications
- Support Self-Service Packaging (SSP) / WiX for in-house applications
- Enhance SSP framework
- Involvement in Incident, Problem and Change management.
- Ownership of escalations
- Continuous improvement environment – document areas for improvement
- Actively manage the team / customer knowledgebase
- Managing clients expectations and deliverables
- Designing package architecture for the complex products
- Troubleshooting the packages in case of failure
- Maintaining high quality for deliverables
Requirements
- 3–5 years Windows Installer experience
- Strong Knowledge with Wise Scripting
- Strong knowledge with InstallShield, Wise Packaging Studio and Orca
- Citrix Knowledge (desirable)
- App-V experience (desirable)
- ITIL knowledge
- Scripting/development: familiarity with VB script, C# or similar
- Excellent written and spoken English
- Ability to work under own initiative
- Ability to coach others and share knowledge
- Geographical flexibility – ability to travel to locations in the Europe and overseas to support the accountabilities outlined above
- Excellent interpersonal skills, a strong team player
- Ability to work in highly dynamic environment
- Excellent problem solving skills and strong crisis management skills – able to remain calm in stressful situations
Company offers
In return, company offers:
An exciting opportunity to be part of a dynamic global organisation and work with experienced professionals & subject matter experts. You will
discover a high performing, driven and supportive working culture and outstanding developmental possibilities to increase your potential. We offer
competitive salary packages and an annual discretionary compensation award. Private medical, life and accident insurance, plus other employee
benefits are standard.