Job Description

eBusiness Security department is hiring Senior Change & Release Manager, a person with strong communication and analytic skills, broad IT knowledge and experience in Service Process management. Located in Vilnius, Change & Release Manager is responsible for managing implementation of the IT changes prepared by eBusiness Security department’s application development and application maintenance teams based in Denmark, India and Lithuania.

Job purpose:

• Change and Release Manager facilitates successful introduction of changes to an IT system or environment
  
• Change and Release Manager defines the change and release processes which are used by the IT application development and infrastructure organization when deploying ¬new services, improvements or fix of trouble tickets
  
• Change and Release Manager is responsible for the preparation of reports and documentation to reflect the quality output of the change & release management area
  
• Change and Release Manager has an overall responsibility on optimizing change and releases processes locally in the department.
  

• Responsible for controlling the Lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made, with no or minimal disruption to IT Services
  
• Develop and improve change & release management solutions and processes
  
• Execute Change Advisory Board meetings and support the service of the change management tool
  
• Head of the change & release processes regarding planning, coordination and communication
  
• Define and establish appropriate quality measurements and metrics for Change Advisory Board meetings and other change & release forums
  
• Ensure early quality assurance and see correct use of change gates/review throughout the change process
  
• Create and maintain Freeze, Release/implementation calendar
  
• Coordinate the verification of releases

Requirements

• University or higher education degree
  
• 4 + years of working experience within IT Service Operations
  
• Good English language skills
  
• Strong communication (verbal and written), teamwork and inter personal skills
  
• Collaborative and Team player
  
• Analytical and decisive
  
• Efficient and structured
  
• Flexible (agile)
  
• Responsible
  
• Quality conscious
  
• Self-motivated
  
• Able to work outside working hours on demand

Company offers

• An inspiring environment in a large IT organization.
  
• A perfect opportunity to join a growing IT team and face the challenge and the opportunity to influence and shape the newly established team in Vilnius.
  
• Work in an international team which concentrates on innovative business facing solutions.
  
• An extensive training program to ensure that your skills are maintained and updated on an ongoing basis.
  
• Highly skilled team and career opportunities.
  
• Cross business career opportunities in bank.