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Joboffer number #192973

Senior Service Management Analyst (Linux-Unix)

CV Market client
Vilnius
Job ad expired!

Job Description

  • Provide level 2 support for enterprise system monitoring/scheduling and automation tools.
  • Handle incidents that are escalated by the level 1 team.
  • Implement change requests and service requests.
  • Handle major incidents as per the established process.
  • Escalate issues to management as required.
  • Ensure fault resolution and escalations are handled in a timely manner.


Requirements

Requirements:

  • 2+ years of level 1 or level 2 Linux/AIX/Unix support experience.
  • Experience of monitoring Windows/Unix/Linux platforms.
  • Knowledge of ITIL.
  • Customer focus.

Advantages:
  • System administration experience (Windows/Unix/Linux).
  • Knowledge of SNMP/Perl/C#/VB/Shell Scripting/databases (SQL/Oracle).
  • Knowledge of IBM Netcool/MS SCOM/Nimsoft Nimbus as an administrator.


Company offers

  • Becoming a part of dynamic global organization.
  • Work with experienced professionals and subject matter experts.
  • A high performing, driven and supportive working culture.
  • Outstanding possibilities for personal and professional development.
  • Competitive salary packages.
  • Annual discretionary compensation.
  • Private medical, life and accident insurance.
  • Other standard employee benefits.


Additional information

We'll inform just selected candidates.
Confidentiality is guaranteed.


Darbo skelbimo numeris
#192973
Jūs kandidatuojate į:
Senior Service Management Analyst (Linux-Unix)
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