Job Description

Responsibilities and work:

• Answer on Customer Services related calls from customers properly (using proper etiquette, actions and make proper decisions), e-mails and chats
  
• Report immediately to Team Leader about possible unclear things
  
• Planning and organizing the working hours so that the tasks are done properly
  
• Use all necessary programs with responsibility
  
• Closely work together with team leader to find solutions for customer
  
• Self-development (including attending training, developing relevant knowledge and skills - reading emails and following the project related news on a day-to-day basis)

Requirements

• Positive attitude and excellent soft skills
  
• Willingness to help and solve problems
  
• Fluent Lithuanian language
  
• Good English and Russian language
  
• Interest or experience in electronics preferred
  
• Excellent communication skills, especially telephone manner
  
• Good organizational skills

Company offers

• Training and experience with one of the global leaders in electronics (Samsung in Riga office)
  
• Challenging and responsible work
  
• International environment
  
• Stable salary
  
• Excellent opportunity to practice your languages and develop new skills