Job Description

• To respond to internal and external telephone and email customer inquiries;
  
• To resolve open issues/concerns quickly and accurately;
  
• To ensure service level agreements and be responsible for client satisfaction.
  

Requirements

• Excellent knowledge of French;
  
• AND good knowledge of English ;
  
• Computer skills (at least user level);
  
• Strong written and verbal communication skills;
  
• Strong interpersonal skills;
  
• Handling stressful situations, quick orientation;
  
• Customer oriented behavior.
  

Company offers

• Work in global company;
  
• Competitive salary;
  
• Friendly team.
  

Additional information

If You are interested, please send Your CV in English with subject “Help desk analyst (French)”. Confidentiality guaranteed. Only selected candidates will be informed.