Service desk analyst (german)

• To respond to internal and external telephone and email customer inquiries;
• To resolve open issues/concerns quickly and accurately;
• To ensure service level agreements and be responsible for client satisfaction.

• Excellent knowledge of German;
• AND good knowledge of English ;
• Computer skills (at least user level);
• Strong written and verbal communication skills;
• Strong interpersonal skills;
• Handling stressful situations, quick orientation;
• Customer oriented behavior.

• Work in global company;
• Competitive salary;
• Friendly team.

If You are interested, please send Your CV in English with subject “Help desk analyst (German)”. Confidentiality guaranteed. Only selected candidates will be informed.