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Joboffer number #223505


CV Market client
Job ad expired!

Job Description

  • Handling and settlement of various insurance claims in a cost effective and timely manner

  • Accepting or denying a claim based on all documentation received

  • Contacting customers and other parties (i.e. employer, claimants, third parties such as medical providers, repair centres, etc.)

  • Utilizing diary system pro-actively resolve outstanding issues and ensure timely processing and closure of claims

  • Ensuring that full and relevant data received via telephone, post, fax or e-mail is recorded accurately

  • Taking pro-active steps to effectively manage customer expectations in order to achieve overall customer service proposition

  • Ensuring that unit’s key performance targets are met


  • Work experience in a Call/ Operations/Shared Service Centre is preferred but not essential

  • Excellent English language skills is a must

  • Ability to identify the appropriate solution from a range of options whilst holding conversations with customers

  • Effective communication - verbally and in writing

  • Ability to organise and prioritise own workload effectively

  • A strong team player with ability to share workload, advice and experience within a team

Company offers

  • Opportunity to advance your career within an international organization – global market leader in insurance business (multi-award winner of numerous industry awards)

  • Constant opportunities to develop your skills and knowledge to become a subject matter expert in the insurance industry

  • Culture where knowledge is cultivated, innovation is encouraged and achievement is rewarded

  • Unique opportunity to be one of the first employees to join Vilnius team who has ambitious growth plans for the future

Darbo skelbimo numeris
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