2022-07-29 11:26:48

SPECIALIST – INSURANCE CLAIMS (ENGLISH)

CVMarket.lt klientas

Job Description

  • Handling and settlement of various insurance claims in a cost effective and timely manner
  • Accepting or denying a claim based on all documentation received
  • Contacting customers and other parties (i.e. employer, claimants, third parties such as medical providers, repair centres, etc.)
  • Utilizing diary system pro-actively resolve outstanding issues and ensure timely processing and closure of claims
  • Ensuring that full and relevant data received via telephone, post, fax or e-mail is recorded accurately
  • Taking pro-active steps to effectively manage customer expectations in order to achieve overall customer service proposition
  • Ensuring that unit’s key performance targets are met

Requirements

  • Work experience in a Call/ Operations/Shared Service Centre is preferred but not essential
  • Excellent English language skills is a must
  • Ability to identify the appropriate solution from a range of options whilst holding conversations with customers
  • Effective communication - verbally and in writing
  • Ability to organise and prioritise own workload effectively
  • A strong team player with ability to share workload, advice and experience within a team

Company offers

  • Opportunity to advance your career within an international organization – global market leader in insurance business (multi-award winner of numerous industry awards)
  • Constant opportunities to develop your skills and knowledge to become a subject matter expert in the insurance industry
  • Culture where knowledge is cultivated, innovation is encouraged and achievement is rewarded
  • Unique opportunity to be one of the first employees to join Vilnius team who has ambitious growth plans for the future