• Providing on-going 2nd line application support in the resolution of client queries/incidents/problems.
• Pro-actively reviewing systems to fix incidents before they become service affecting or to improve productivity/performance.
• Monitoring operational jobs, managing incidents when errors or exceptions occur.
• Owning the resolution of incidents within the agreed Service Levels.
• Reacting quickly and as necessary to live software errors and service problems to limit downtime and resolve the problem during project handover.
Requirements
• Good knowledge of System Administration in Windows and UNIX/LINUX platforms.
• Good knowledge of Perl, Shell Scripting and databases (SQL/Oracle, PL-SQL).
• Application development or support experience.
• Analytical investigation techniques and organisational skills.
• Very good English skills.
• Degree in IT or equivalent.
• Willingness to learn more.
Company offers
A senior position in an international team, competitive salary.
Klausimai ir atsakymai
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Persiųsti
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