Support Specialist

I am Martynas Stulginskas and I am leading the Finance and Purchasing Support team in Telia Global Services Lithuania. With over 500 team mates in IT, network, analytics, software development, procurement, HR and finance operations, we are the Telia Company‘s competency hub working with cutting-edge technology to ensure group digitalization agenda across Nordics and Baltics.

We are now looking for a Support Specialist to join a team of 14 people at Telia Company Financial Shared Services (FSS)

Your next challenge?
In the role as a Support Specialist you will be part of a team with the purpose to support in English Telia customers and Telia colleagues in the finance and purchasing area. You will get a broad understanding and build both wide and deep knowledge in the processes around purchasing, invoice management, payment, user satisfaction, PLAZA reporting and IT systems.

You will work in a truly global environment in an exciting industry and get all the support you will need for both your professional and personal development. You will play an important part in making a difference for those who need support to accomplish their tasks in Swedish/English languages. To describe this role in one word – Fintech, you will have ability to collect knowledge arsenal for future perspectives.

We are looking for you who have a proven experience from earlier assignment in the customer service. Most importantly you should have a big interest in finance and purchasing processes.

Who are you?
As a person you should be a pedagogic communicator, customer focused, problem solver, flexible, fast learner, enjoy collaborating and to work tight in a team.

Your personality:

• Proactive problem solver

• Service minded and customer focused

• Good communication and cooperation skills

• Strong sense of responsibility

• Enjoying new opportunities and challenges

• Creative and innovative, with a proactive and solution-oriented approach

Your experience:

•           Experience from services or customer facing employment

•           Excellent communication skills

•           Excellent in English, both written and verbal

•           Solution oriented and curious team player who enjoys collaborating with others

•           Knowledge of Service Now (advantage)

•           Any Nordic language (advantage)

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership, where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 1250 - 1600 EUR gross plus annual bonuses, depending on your competencies, your and Telia results.

Besides for each employee Telia has additional employee benefits package which includes:

• Competence growth in the current position;

• Opportunity to shadow colleagues in different positions;

• Dedicated Buddies during on-boarding period;

• Flexible working hours & possibility to work from home;

• 1 month Workcation opportunity;

• Extra annual vacation days;

• Health insurance and pension plan;

• Discounts for Telia services & from Telia partners;

• Secured bike lock room and shower rooms;

• New office and dynamic environment: library, PlayStation, free ice-cream, foosball and table tennis;

• +19 000 awesome colleagues across Nordic & Baltics.

Interested?

If you fancy joining my team – Finance and Purchasing Support. I am waiting for your CV! If you need more information about this role – do not hesitate to ask martynas.stulginskas@teliacompany.com or contact myself on LinkedIn.

Welcome to Telia – Home to your next big opportunity!