Job Description

As a Technical Expert, your responsibilities will include:

• Operational Systems Management and Preventative Maintenance, including proactive monitoring, system checks, house-keeping and
  

scheduled
maintenance activities;

• providing 24 x 7 3rd line specialist support for all core and non-core messaging technologies;
  
• providing full support and best service in event of any service or operational escalation;
  
• proactively managing and reporting on capacity of core and non-core messaging components;
  
• testing all change into production environment, including documentation reviews and operations manual production
  
• continually keeping appraised of Infrastructure and Application enhancements in order to have the ability to continually be reviewing
  

innovative
solutions and service improvements as part of the role.

Requirements

We expect you possess:

• Experience in a 2nd / 3rd line IT support environment
  
• Essential specialist skills in: Exchange 2003 and 2007 Large enterprise solutions
  
• Skills in other Messaging related technologies (Data Protection Manager, Forefront, BES - Blackberry Enterprise Server V4.1 and 5.0,
  

Windows 2003
and 2008, Mail Marshal for SMTP, Clustering (both hardware and software clustering), Symantec, SMTP Mail Routing, Outlook Web Access)
would be an
advantage

• University education or equivalent in IT area
  
• Fluent English (essential)

Company offers

An exciting opportunity to be part of a dynamic global organisation and work with experienced professionals & subject matter experts. You will
discover a
high performing, driven and supportive working culture and outstanding developmental possibilities to increase your potential. We offer
competitive salary
packages and an annual discretionary compensation award. Private medical, life and accident insurance, plus other employee benefits are
standard.