Technical Support Specialist

As a Technical Support Specialist, you will be responsible for technical support in our offices that includes installing and updating software, driver updates, data transfers, data backups, and implementing other new features. You will also cooperate with other company departments to assure the best quality of technical support. Key responsibilities include the improvement and maintenance of Bankera technical environment and technical quality assurance.

You should find it interesting to

• Collaborate with other responsible teams to develop, build, and maintain new interfaces
• Test and evaluate new technology
• Configure and update remote accounts
• Set up and troubleshoot the workstation and hardware
• Monitor and manage access and accounts
• Bug-fix, update, and maintain Linux OS
• Perform day-to-day technical support

You will work with

• Data transfers
• VPN setup
• Linux
• Ubuntu
• Mac OS
• Application setup
• Bash and YAML

We would love you to have

• Higher education, could be a student (preferred IT education)
• Self-motivation
• Desire of improvement
• Self-confidence
• Generic technical knowledge
• Experience with Linux OS, Ubuntu
• Experience with Mac OS
• Experience with Bash and YAML scripting
• Experience with git projects

Perks of working at Bankera

• Flexible working hours and possibility to work from home
• Competitive salary
• Modern offices
• Team building events, summer/winter parties with games, shows, tastings, food coupons and various gifts
• Employee referral program - you can get up to 1500 Euros for recommendation
• Professional and personal development - office library, learning days, global & local conferences
• Flexible IT infrastructure
• Talented international team
• Progressive vacation policy - stay with us and additional vacation days will be added to your holiday allowance
• Fully paid educational leave - get an extra 5 days fully paid holidays per year to get ready for your exams, dissertation and etc
• Health Benefits - online workouts, discounts for gym memberships and optical services, you do any sport - we will sponsor you
• Free Bankera services and card

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Confidentiality guaranteed. Only selected candidates will be informed.