Darbo aprašymas
We are currently looking for TELIA1 segment manager to be responsible for cross-sell of B2C customer base. I am Vaidotas Juknys and I am leading Customer Lifecycle Management team here at Telia Lietuva. We are a great bunch of people, and I am super proud of every member of our team.
Your next challenge?
Majority of households in Lithuania already have at least 1 service at Telia. Your responsibility will be to ensure that existing customers would increase the size of their service basket by purchasing additional services.
You will have end-to-end ownership of TELIA1 platform. More 2 years ago Teo (home services) and Omnitel (mobility services) merged into Telia (both home and mobility services). Large share of customers still have services only from one side (home-only or mobility-only). To utilize this potential Telia has created a cross-sell platform TELIA1. It is of strategic importance to the company with strong marketing investments (multiple large-scale marketing campaigns each year). You would carry full responsibility for TELIA1, including strategy, pricing, tactical decisions and operational support. This will require close collaboration with Service Owners, Business Insights, Product Managers, Sales Channels and Marketing.
Who are you?
Your personality:
- Positive
- Team player
- Forward thinking
- Deep digging
Your experience:
- 2+ years successful and proven experience in customer service or segment/product management, marketing or consulting position
- Solid knowledge in analytics, marketing and project management
What will you find at our home?
- Health insurance and pension plan;
- Various Telia and partners discounts and offers;
- Additional vacation days;
- Flexibility that enables work-life balance
- Chance to grow both personally and professionally with our internal programs;
- Open, relaxed and fun working environment
- +19 000 awesome colleagues across Nordic & Baltics
Interested?
If you fancy joining my team, apply for the job! Do you need to know more, call me on +370 64 125 962 or connect with me on LinkedIn. Selection is ongoing, so do not hesitate to get in touch.
Welcome to Telia – Home to your next big opportunity!