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UNIX/LINUX Expert

CV MARKET´S CLIENT

Darbo skelbimas negalioja

Darbo skelbimo numeris 15499

Darbo skelbimo numeris

15499

Job Description

The Operations Engineer is responsible for performing support and complex/first office application deployment activities, working independently or leading a technical team and is regarded as a subject matter expert in field

Responsibility:
Responsible for one or more customers within a defined region for several products

  • Resolve customer support requests in accordance with customer service levels
  • Implement complex/first office application customer systems in accordance with agreed schedule to required quality standards
  • Ensure all activities are performed in accordance with the relevant quality processes
  • Ensure customer satisfaction levels exceed targets
  • Mentor Engineers
  • Subject Matter Experts within field
  • Recommends product improvements to development and product management

Customer Support

  • Perform cross product support including complex system recovery
  • Diagnoses and isolates complex cross product inter working issues
  • Writes advanced/complex methods of procedures
  • Reviews methods of procedures written by peers
  • Approves knowledge articles
  • Writes knowledge articles for complex issues resolved
  • Makes recommendations to product management and development to improve the supportability and maintainability of products
  • Participates in 24 hr on incident out of hours rotation
  • Lead technical teams as required
  • Communicate, negotiate and influence advanced/complex support issues up to senior management level

Deployment

  • Performs and/or leads advanced deployment activities, including first office applications, encompassing system design, upgrade plans, creation of technical product documentation, acceptance testing, installation, integration of software and customer consultancy
  • Writes advanced/complex methods of procedures
  • Undertakes integration of multiple Telco products within a complex environment

These jobs is located at Brno (czech republic)


Requirements

1. Academic skills:

  • Bachelor degree within the IT or equivalent
  • ITIL Service foundation certification preferred
  • Fluency in English both verbal and written, with second languages preferable

2. Technical skills:

  • Minimum of 2 years experience with one of the following operating systems: OpenVMS/Unix preferably with formal certification
  • Capable of writing UNIX shell scripts to automate tasks
  • Ability to read application source code
  • Minimum of 2 years product knowledge acquired through empirical and formal certification and 2 years product inter-working experience gained within customer environments
  • Capable of troubleshooting and diagnosing complex enterprise server hardware and have the necessary knowledge to make recommendations to improve performance
  • Minimum of 2 years experience in configuring, troubleshooting and optimizing complex TCP/IP Networks (where required). Preferably formally certified
  • Minimum of 2 years experience in configuring, troubleshooting and optimizing Telco protocols

3. Personal skills:

  • Advanced analytical and problem solving skills using industry recognized troubleshooting methodologies
  • Organized approach and ability to work independently
  • The ability to communicate, negotiate and influence technical information and concepts up to senior management level
  • Ability to lead teams in the execution of technical activities
  • An ability to remain calm, focused and able to prioritize tasks when working within a high under pressure environment

4. Professional experience:

  • Minimum 2 years experience in the computer or telecoms industry within a mission critical environment

5. Other:

  • Demonstrates flexibility and high tolerance to travel


Company offers

  • Excellent salary conditions (from 1000 euros)
  • Laptop
  • Working in a young and dynamic environment.
  • Participation in projects supporting the European operations.
  • Everyday use of English language
  • Training opportunities
  • Career growth opportunities
  • Job in an International Environment with latest technologies and equipment



Additional information

Our customer an international IT and Telco company (more than 7000 employees).
They actually develop a new wide datacenter at Brno (czech republic) and look for experts to handle this new project.


Location:
Foreign country
Job type:
full-time
Expiration date:
02 October 2006
Published:
03 August 2006

CV MARKET´S CLIENT

NATEK is one of the leading Czech company in IT and Telco fields. We work with the most important international companies in Czech Republic and Slovakia. NATEK has 5 branches in Poland, Romania, Bulgaria and India. We provide high quality of services in outsourcing and recruitment. NATEK this is : - 200 employees - 16 nationalities - 3 commercial sites (CZ and SK) - 4 foreign offices (Romania, Bulgaria, Poland and India).
We have a lot of new challenging positoins. Take a look on http://natek.cz/index.php?cont=career