2025-01-23 11:16:08
2023-02-22 15:24:52

Customer systems coordinator

CVMarket.lt Client
2800 - 3000 €/mėn. Prieš mokesčius
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Darbo aprašymas

  • Act as a super user for various customer solutions including self-service systems, tracking applications, and returns tools.
  • Responsible for creating and updating solution materials, manuals, and training information.
  • Actively participate in the change management process, initiating improvements where necessary.
  • Establish and monitor success KPIs to ensure optimal use of customer systems and awareness of new features.
  • Provide consultations to internal and external stakeholders on services, relevant processes, and application topics.

Reikalavimai

  • 2-3 years of experience in managing products or projects, preferably in IT domain.
  • Basic understanding of software development nature.
  • Experience in developing training materials and manuals and conducting training sessions.
  • Fluent in English, with strong verbal and written communication skills.
  • Capable of presenting information clearly and effectively to diverse audiences.
  • Skilled in assessing situations, identifying problems, and finding effective solutions.
  • A strong sense of duty and ownership over assigned tasks and products.

Įmonė siūlo

  • Work with market leaders in a developing high-paced environment.
  • Dynamic and international work experience.
  • Fixed salary of EUR 2800-3000 gross (final offer depends on experience and skill).
  • Annual bonus and other added value.
  • Health insurance.
  • Emotional healthcare (Mindletic).
  • Trainings and conferences.
  • Additional holidays.