Business Configuration Analyst

Alter Domus (AD) is seeking a Business Analyst to support the implementation of our global KYC/AML solution. This role involves primarily working with integrated third-party solution - Fenergo (AML KYC platform) and the Fenergo Investor Portal (digital portal for AML KYC outreach and verification), as well as touching Kompany (global business registry aggregator), and World-Check One (sanctions and screening tool) integrations. The Business Analyst will play a role in understanding and translating business requirements, as well as successfully implementing them into the Fenergo platform.

• You will continuously implement and customize Fenergo platform by delivering end-to-end service to internal business teams.
• You will be part of a cross-functional Product Delivery team, consisting of Business Analyst Lead, Product Owner, and other business analysts.
• Collaborate with business stakeholders, IT, and configuration teams to analyze provided business requirements, ensuring they can be effectively translated into configurations and customizations on the Fenergo platform.
• Proactively identify system issues and conduct root cause analysis to implement appropriate fixes or adjustments.
• Monitor and communicate on progress, roadblocks, and successes related to Fenergo platform configuration activities with the Business Analyst Lead.
• Investigate, analyze and solution issues raised by the users communicated via Product Owner, Business Analyst Lead or IT Support.
• Proactively identify, present, and plan areas for improvements, including analyzing newly released Fenergo features.
• Maintain comprehensive documentation related to Fenergo platform configurations, changes, and customization for both technical and non-technical stakeholders.
• Keep track and update your sprint items in Azure DevOps board and weekly stand-up calls.
• Understand and follow appropriate SDLC, quality validation processes and application processes.

• Bachelor’s degree in business, Information Technology, or a related field.
• Strong analytical skills with experience in translating business requirements into functional specifications and user stories.
• Ability to prioritize competing demands and manage requirements effectively.
• Detail-oriented, organized, and able to manage multiple tasks and priorities, solution driven and outside the box thinking mindset.
• Excellent written and verbal communication skills in English. Ability to convey complex information clearly to both technical and non-technical stakeholders.

Nice to have

• Master’s degree and/or relevant certifications (e.g., CAMS, CFE/ Business Analysis) are a plus.
• Prior experience in business analyst, KYC analyst, or similar roles within the KYC/AML or financial services industry, would be considered a plus.
• Good to have Fenergo or other related experience.
• Basic understanding, or demonstrated interest/willingness to learn: Agile, Scrum, Waterfall or other project management methodologies

• Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location