CALL CENTRE SPECIALIST

o   information sourcing and conflict resolution skills

o   good computer skills

o   good communication and cooperation skills

o   good customer service skills (via e-mails, phone-calls)

o   natural desire for perfectionism and accuracy

o   good command of Lithuanian and English languages

o   experience in insurance field is preferable

o   knowledge of Russian language is preferable

o    administer and resolve all clients inquiries

o    timely checking of the initial information provided by clients

o    providing information to clients regarding services and products

o    managing the movement and processing of record-keeping documents

o   an employment location in Vilnius, Lithuania

o   professional career development opportunities

o   friendly colleagues and good working conditions