Client Onboarding Banking Services Officer

Your role For our office in Vilnius we are currently looking for a Client Onboarding Banking Services Officer. In this role, you will apply your experience, organizational skills, and sound judgment to meet client requirements. Your team will benefit from your ability to adapt to changing priorities and your attention to detail in a deadline-driven, regulated environment.

• Ensure the accurate and timely completion of bank account opening forms across various 3rd party banking service providers, primarily in Luxembourg and other jurisdictions.
• Maintain up-to-date familiarity with the account opening requirements for each 3rd party banking service provider.
• Coordinate onboarding activities, including reviewing client information and due diligence/KYC documents gathered for bank account openings.
• Develop and maintain relationships with various 3rd party banking service providers from the time of onboarding until the account is fully operational, acting in a professional, courteous, and prompt manner.
• Serve as the intermediary between the bank and the client, providing clear guidance on the onboarding and bank account opening process, as well as clarifying bank requirements and managing client expectations.

• You hold a degree in a relevant field such as Law, Finance, or Economics, or possess equivalent experience in Financial or Banking Services.
• You analyze information and prioritize competing tasks to meet client deadlines.
• You show initiative, adaptability to change, and the ability to quickly align your priorities with clients' varying requirements and timelines.
• You communicate clearly and concisely, in writing and verbally, with clients and banks.
• You have strong attention to detail and well-organized working methods, with a record of delivering accurate, high-quality work.

Nice to have

• Prior experience in areas such as legal entity formation, corporate onboarding, and bank account opening is preferred.
• Exposure to Compliance, Anti-Money Laundering (AML), Know Your Customer (KYC), and regulatory frameworks across the EU is considered an advantage.
• Advanced Excel skills are also considered an advantage.

• Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location