Client Onboarding Specialist

This is likely to be the role for you if:

• You want to develop a career in the Alternative Investment Funds Industry and have a basic starting knowledge of financial services with Business Administration & Corporate Secretarial experience considered an advantage;
• You have a self-starter mentality, always driving to find answers and create solutions;
• You have strong organisational capabilities, with the ability to manage and prioritise multiple tasks efficiently in a fast-paced environment;
• You easily build rapport and establish effective working relationships with people across a range of different roles and levels of seniority;
• You are adaptable to align your priorities with client’s varying requirements;
• You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner verbally and by email;
• You have high level of attention to detail and take pride in delivering high quality work;

Your key responsibilities will be:

• Functioning as part of the team which will act as the day to day point of contact for the client during the onboarding process;
• Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner;
• Coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams;
• Engaging in a broad set of diverse functions, including collating client information & due diligence/KYC documents for submission for compliance approval;
• Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately;
• Ensure all files & records are maintained in an accurate manner.

• Basic starting knowledge of financial services
• Business Administration & Corporate Secretarial experience considered an advantage
• Self-starter mentality, always driving to find answers and create solutions
• Strong organisational capabilities, with the ability to manage and prioritise multiple tasks efficiently in a fast-paced environment
• Ability to build rapport and establish effective working relationships with people across a range of different roles and levels of seniority
• Adaptable to align priorities with client’s varying requirements
• Excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner verbally and by email
• High level of attention to detail and take pride in delivering high quality work

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave and graduation leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location