2022-07-29 11:26:48

Client Service Delivery Analyst - PR - French Speaker

CVMarket.lt klientas
1700 - 2000 €/m Gross

Job Description


SALARY: €22,000 - €25,000 (depending on experience)





 Dedicated  to providing our clients with the best service at all times, our Client  Service Delivery Analysts are responsible for working closely with both  new and existing clients to offer Service and Support on the products  and services within our global public relations platform.


 You  will also work closely with local colleagues and stakeholders across  the globe to handle multiple client related projects and requests both  in client facing and back-office activities.


 This role  will allow you to become a subject matter expert in our innovative tools  and services while also allowing you to utilise and further develop  your communication skills in a corporate environment. Come and join our  team of like minded, service oriented individuals and start your career  with Intrado! We wil provide you with the tools you need to not only  succeed in this position, but to develop and grow professionally and  personally.


 SHIFTED BASED  ROLE - We offer our customer a 24/7/365 support model, the team  participates in shift rotation and on call coverage on weekends and  holidays.


What you’ll bring…

 First and  foremost, you will share the same values we pride ourselves on; the  desire to exceed expectations, to work collaboratively, to be  accountable and to proactively drive improvement.


  • Written and verbal communication skills with Fluency in French & English
  • Business-to-business, client facing experience with strong customer service skills
  • IT literate
  • Team Player with a positive attitude
  • Performance driven
  • Experience in support of complex products will be considered as advantage
  • Educated to Degree level or relevant commercial experience


Intrado Digital Media is now NOTIFIED!

 Notified®  is a business segment within Intrado, and is the world’s only  communications cloud for events, public relations, and investor  relations to drive meaningful insights and outcomes. Our Events Cloud  enables event planners, marketers, and communications professionals to  create unforgettable experiences which build brand and community  engagement through hybrid events, conferences, trade shows, town halls,  and product launches. Notified’s PR Cloud enables public relations  professionals to reach global audiences, monitor brand sentiment, send  press releases via GlobeNewswire®, measure success, and drive earned  media. Navigate the media landscape and tap into real-time analytics  from an integrated, intelligent, and easy-to-use platform. The Investor  Relations Cloud enables investor relations professionals to manage  communications – earnings calls, regulatory filings, press releases,  investor days, and IR Websites – to maximize shareholder value. Activate  your market strategy and manage dynamic communications and regulatory  requirements from one platform.


 We place a lot of value  in giving our clients the solutions and support they need to operate  efficiently and successfully. This same desire we use to set our  customers up for success applies to our employees as well. Intrado is  committed to helping our employees and their families maintain a healthy  work/life balance, to build a financially secure future.  Self-development and learning are key with all our global employees  having access to our internal learning and development university  DevelopU for career and skills enhancement.

Company offers

Benefits include…


· 24 days holiday (pro rata) per year

· Pension Contribution

· Personal Accident and Critical Illness Insurance Plan

· Medical and Health Insurance· Free Parking

· Fitness Activity Sponsorship· Employee Assistance program

· Full access to our in-house virtual university

And  don’t forget the fun stuff! here at Intrado Our local Great Place to  Work committees organize fundraising events, competitions and social  outings so that you can get to know your teammates both on and off the  field.


 What’s next…

 Qualified  candidates will be contacted by a member of our in-house recruitment  team to kick-start the recruitment process (preliminary assessments  and/or telephone interview).


 Apply now to join our successful team!

 Please note:

 As a response to the recent Covid-19 pandemic Intrado have temporarily moved to a virtual hiring & onboarding process.

 Subject  to local legislation, and as applicable to the position to which you  have applied, Intrado may require your consent at the point of offer to  complete certain background screening checks including (but not limited  to) Legal right to work in the relevant country, reference checks,  Credit checks and Criminal checks. Failure to complete these checks /  meet the required criteria may result in offer withdrawal.

 Intrado  has sales and/or operations in the United States, Canada, Europe, the  Middle East, Asia Pacific, Latin and South America and is an Equal  Opportunity Employer – Veterans/Disabled and Other Protected Categories.

 At  Intrado we don't just accept difference - we celebrate it, support it,  and build success upon it. We are proud to be an equal opportunities  employer and no part of this advertisement is intended to discriminate  on any grounds.

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