Community Manager (World of Tanks Blitz)

The Community Manager is the public face of World of Tanks Blitz and a bridge between players, the Community, Publishing and Development teams.

The goal of this role is to build trust with players, maintain an open dialogue with the community, turn player feedback into actionable insights and help the team explain product decisions clearly.

• Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms.
• Communicate with players online and participate in offline community activities.
• Host streams and represent World of Tanks Blitz publicly.
• Prepare and publish news, event and update announcements, campaign communications and other content for SM platforms.
• Adapt communications to different platforms while maintaining the project’s tone of voice.
• Develop engagement activities for the community, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats.
• Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions.
• Collect, verify, structure and communicate player feedback to the relevant teams.
• Prepare regular community digests for Development and reports upon request.
• Participate in content and communication planning.
• Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns.
• Help the team make decisions based on real player experience.
• Escalate critical issues and participate in crisis communication processes.

• Strong knowledge of World of Tanks Blitz and the games industry. Experience with WoT Blitz or WoT PC is a significant advantage.
• English at B2 level or higher.
• Fluency in Ukrainian and Russian.
• Experience working with Discord, Telegram and social media platforms.
• Strong written and verbal communication skills.
• Confidence in communicating with an audience and appearing on camera.
• Willingness to host streams and act as a public representative of the project.
• The ability to analyse player feedback, identify recurring issues and formulate clear insights for the team.
• The ability to represent players’ interests while understanding and explaining the business perspective.
• Willingness to learn quickly and adapt to change.

Преимущества

• easy-going and genuinely enjoy working with people.
• open-minded and interested in different opinions and approaches.
• independent, proactive and result-oriented.
• communicate calmly in difficult or emotional situations.
• not conflict-driven, but can clearly explain and defend a position.
• flexible and open to learning new tools and formats.
• reliable team player who cares about both the result and the process.
• truly interested in the project and want to develop it together with the community.

• Additional paid time off
• Sick Leave Compensation
• Pregnancy and Childbirth Leave Benefit
• Career development and education opportunities within the company
• Meal Allowance
• Premium Private Health Care
• Mental well-being program (iFeel)
• Perks discounts platform (over 450 exclusive discounts)
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• Company events
• Seniority Awards
• Referral program - You can recommend the best talents to the company and receive a reward