Cross-Border Specialist German speaking

In the Cross-Border Unit we support our customers by communicating with them directly over the phone and via email and behind the scenes by monitoring and analysing our processes to ensure a seamless customer journey. In addition, our employees play an active role in developing our products and in thinking of how Bigbank could be branded and represented in Cross-Border countries (DE, AT, NL).

How you'll spend your day:

• You will advise our customers via email and phone.
• You will monitor the portfolio to identify possible issues and solve them proactively.
• You will be involved in developing improvements of our services.
• You will be creating content to increase the brand awareness and trustworthiness in our Cross-Border countries.
• You are able to work both individually and with/within a team.

• You are fluent in both verbal and written English and German.
•  You have very good communication skills.
•  You are tech savvy and know your way around basic computer applications.
•  You are inspired to try and use new technologies and tools.
•  You are able to work both individually and with team.

• ruly interesting work and good conditions for professional and personal development.
• Work in a company which values family and health.
• Monthly sports benefit + free participation at 2 national sport events.
• Office in the city centre.
• Regular working hours from Monday to Friday 9.00 to 18.00.
• Exciting team and company events