2025-01-23 11:16:08
Customer Service Specialist

Customer Service Specialist

Alliance for Recruitment
1400 - 1600 €/m Gross
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Job Description

  • Providing high quality customer service to Neste Lietuva customers by e-channels, phone
  • Administrative tasks (customer data management in CRM programs, documentation management, reporting and other similar tasks related to customer service process)
  • Customer claim handling
  • Cooperation with subcontracts, related to the customer service process

Requirements

  • 1+ years experience in customer service operations (e.g. in banking, telecommunications, e-commerce or a similar fast-paced industry)
  • Excellent oral and written communication skills in Lithuanian language
  • Basic English language skills
  • Computer skills -  ability to work with databases and digital processes
  • Proactive, can-do attitude and results-oriented mindset
  • Well organized individual contributor as well as supportive team player with great time management skills.

Company offers

  • Valuable professional experience and prospects in an international company;
  • Additional benefits.

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