2022-07-29 11:26:48
2023-02-22 15:25:07

Customer Service Specialist

CVMarket.lt klientas
2250 - 2750 €/m Gross
Jūs suradote pasibaigusį skelbimą
Nenusiminkite, daugybė kitų darbo pasiūlymų laukia jūsų!
Žiūrėti skelbimus

Job Description

  • Orders Handling : efficiently manage the entire order process, including order entry, confirmation with the factory, monitoring delivery progress, responding to customer inquiries, transport planning, resolving issues promptly, issuing invoices, and processing claims.
  • Utilize SAP and other relevant software applications to effectively manage customer orders and track interactions.
  • Collaborate with internal teams and colleagues across the globe to address customer needs and ensure timely resolution of issues.
  • Identify opportunities to enhance customer service processes and procedures to improve overall efficiency and customer satisfaction.

Requirements

  • Please send your CV in English.
  • Higher education.
  • Strong teamwork and collaboration abilities.
  • Customer-centric mindset with a commitment to delivering exceptional service.
  • Strong problem-solving skills and ability to think quickly on your feet.
  • Attention to detail and accuracy in recording customer information.
  • Flexibility and adaptability to manage changing priorities in a fast-paced environment.
  • Knowledge of SAP application is an advantage.
  • Excellent communication skills in both Lithuanian and English; proficiency in other languages is a plus (Estonian , Latvian).

Company offers

  • Salary level: 2250 - 2750 EUR/gross,
  • A challenging position in an international company,
  • Ability to grow and learn,
  • 24 vacation days/year
  • Health insurance
  • 1 day remote work/week
  • Private, free parking
  • Good office location
  • Working hours: 08:00 – 05:00 pm