FinCrime Analyst (External Enquiries) - Hungarian

Job Description

External Enquiry Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for an External Enquiry Analyst to detect and investigate risks that could impact our customers. You’ll work closely with the Compliance team to safeguard funds and ensure robust protection against financial crime.

The role might include night and weekend shifts, which are fully compensated, to support 24/7 coverage and provide customers with the best support.

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Liaising with law enforcement
Responding to court orders, DPAs, and POs, and complying with legislation, like POCA and DPA
Ensuring requests are completed within the applicable time scales
Liaising with the Legal team as necessary
Preparing documentation for third-party requests
Conducting fraud-related investigations based on reports received
Generating reports and creating alerts for suspicious activity
Discussing financial crime concerns with members of the company across all levels

Requirements

A bachelor's degree (must be able to provide a certificate)
Fluency in Hungarian (C1+)
Fluency in English(C1+)
2+ years of FinCrime experience, or 1+ years experience dealing with external law enforcement and other government agencies
Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
Knowledge of court orders, DPA, PO, and preparing witness statements
Confidence communicating with people at all levels, both externally and within the organisation
Critical thinking skills
Impeccable attention to detail
The ability to multitask, prioritise, and work well under pressure

Nice to have