Fraud Prevention Senior Team Lead

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.

We are looking for an experienced operations lead and expert in financial crime prevention to lead the Fraud Prevention Team within Wise’s FinCrime tribe.

Your mission is to be a strong leader and Compliance/FinCrime subject matter expert with a mindset that drives our operational strategy to enable products and processes that place our customers first. Meanwhile, you’ll remain aware of the risks surrounding onboarding high risk customers, our products, and the requirements set to us by regulations and banking partners. You can effectively communicate with customers, internal stakeholders and industry partners on fraud initiatives, strategically and operationally.

Here’s how you’ll be contributing to the team:

• Lead the team leads in the Fraud Prevention department

• Onboard and support team leads in their growth and development

• Lead complex operational projects acting as a subject matter expert for the rest of the business

• Reviewing current operational processes and policies

• Implement effective controls to reduce risk 

• Maintain strong relationships with Compliance, ensuring we have the right structure and processes in place for effective oversight 

• Own the plan to develop Fraud Prevention Operations team capabilities, strategic placement of staff across teams, skills and capacity over 12+ months, including working on the overall organisational structure

• Leading significant cross-team projects in the fields of tooling, process improvement and other impactful scaling areas requiring material decisions and content contribution as well as project management

• Support internal and external audits, representing the area when needed

• Inspire others and ensure the whole team is clear on the importance of their work, aims to keep teams aligned on Wise mission.

• 2-3 years experience leading an Operations Team preferably within Financial Crime is a must

• 2+ years of Fraud Prevention experience

• Great communicator both verbal and written

• You have proven track record of taking individual ownership and responsibilities as well as being a great team-player

• You have good understanding and ability to analyse, forecast and move of team’s metrics

• You can work collaboratively within a complex organisation, across multiple cultures, geographies, and disciplines

• You have project management and organisational skills and capability to handle multiple projects at one time

• You're able to travel as needed

• Relevant certifications in the field are considered a plus, not mandatory.

Some extra skills that would be awesome:

• Experience in L&D and Knowledge Management
• Experience with outsourced operations and controls
• Experience interfacing with regulatory enforcement agencies.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Instagram.