Head of COD (Cash on Delivery)

Millions of users worldwide. Billions in transactions. And one focused team, building high-impact solutions that scale across the globe every single day.

Orbio World is where top minds push the boundaries of global e-commerce. We build scalable systems, set trends, and create products used by millions. Here, ownership is expected, impact is real, and meaningful work takes priority.

It’s never just about e-commerce, right? Ownership and supporting ideas drive us. Join the COD and Country Management team, where you’ll manage COD payments and boost overall growth and performance across countries - regardless of payment method. Your voice matters, your ideas spark real change, and your growth has no limits. With freedom to go beyond the usual playbook, you’ll explore new fields and build something that stands out.

Here’s what your journey could look like:

• Business Performance & Strategy - Own COD business performance and strategic growth; manage quarterly budgeting by brand/business line; deliver monthly financial reporting (P&L, performance).
• Forecasting & Supply Chain - Produce monthly stock forecasts; ensure stock availability for launches and oversee the launch process; manage out-of-stock situations to protect sales while minimizing bottom-line impact.
• Cross-Functional Alignment & Governance - Lead quarterly initiative planning, secure resources across IT, BI, CRO, creatives, and media buying, and run regular syncs with Business Owners to resolve bottlenecks and ensure finance/accounting alignment.
• Initiative Planning & Alignment - Run quarterly initiative planning with internal/external teams, securing and coordinating resources across cross-functional teams (IT, BI, CRO, creative, media buying); drive engagement and advocacy for COD projects across departments.
• Operational Governance - Hold regular alignment meetings with Business Owners; resolve technical bottlenecks with IT; ensure alignment with finance/accounting on compliance.
• Growth & Innovation - Identify new growth areas and conceptualize initiatives (e.g., Pay by link, AI order confirmation); evaluate ROI and feasibility with IT and cross-functional teams.
• People & Team Leadership - Leverage team strengths, foster motivation and a positive environment, delegate effectively to drive productivity and growth.

• 3+ years in ecommerce, business management, operations, or strategy, including 1–2 years in leadership.
• Track record managing P&L, budgeting, and performance across multiple brands/business lines.
• Strong background in demand forecasting, inventory management, or supply chain.
• Proven ability to lead cross-functional initiative planning and manage multiple projects in a fast-paced environment, with strong stakeholder management and the ability to influence without direct authority.
• Analytical mindset, skilled in ROI/business case evaluation and new growth opportunities (e.g., AI tools).
• Solid grasp of finance and accounting principles in business operations.
• Excellent communication and presentation skills with senior stakeholders.
• Fluent English; additional languages a plus.
• Bachelor's in Business Administration, Finance, Supply Chain, or related field; MBA a plus.

• Take your birthday off, wrap up two hours earlier on Fridays, and enjoy one work-from-home day each week - plus 20 extra remote days from anywhere in the world.
• Use your personal budget for courses or conferences. Grab any book you need. Join internal trainings, guest lectures, and more.
• Feel supported with prepaid therapy sessions, personal accident insurance, full annual blood tests and vaccination programs, and private health insurance after 3 months. Sports and wellness events? On us.
• Earn extra paid vacation days as you grow with us. Celebrate milestones with travel vouchers - €3000 after 5 years and €5000 after 10. Plus meaningful rewards, exclusive deals throughperks.lt, and your choice of free parking or public transport after 3 months.
• Enjoy a week-long stay each year in our company apartments in Druskininkai or Kunigiškės. Join team-building activities, cross-team experiences, and everything from casual hangs to unforgettable workations.
• Welcoming a new family member? We’ve got you with a bonus and flexibility. Called for official training? Take additional paid time off. Want to make an impact? Join Orbio Kids, Orbio Academy, volunteering, and charity initiatives.