2022-07-29 11:26:48

Head of SSC

CVMarket.lt klientas

Job Description

This position will be leading the newly established Shared Service Centre (SSC) in Kaunas including setting and driving the SSC strategy, planning and contributing to the prioritization of investments in close cooperation with the management team.

  • Overall responsibility for the Shared Services Site;
  • Leadership of the change process, driving continuous improvement through enhanced cost effectiveness and pursuit of service excellence;
  • Organization and supervision of the in-house allocation of tasks and responsibilities to the employees;
  • Identifies, plans and proactive drives for future SSC growth;
  • Lead and develop the shared services teams;
  • Responsible for budgets, costs, resources and delivery performance for the site;
  • Optimize and implement standard, globally consistent processes and facilitate the integration of new activities into the SSC;
  • Responsible for overall performance management and take financial responsibility;
  • Manage stakeholders on all seniority levels and across all BAs and functional areas;
  • Oversee the strategic partnerships with key customers and key vendors;
  • Ensure overall Service Delivery according to agreed KPIs;
  • Participate in the transition activities to the extent required.


  • 5+ years of relevant experience in a similar leadership role within international environment;
  • University degree in business or other relevant area;
  • Full professional proficiency of written and oral English required
  • Experience in budget, cost and performance management;
  • Proven people management and development skills;
  • Willing to travel and international mind-set;
  • Excellent understanding of the critical success factors for the SSC as a reliable, effective and efficient business service provider ;
  • Excellent interpersonal, communication and negotiation skills, with the ability and confidence to operate at senior levels with company stakeholders.

Company offers

  • Opportunity to join the market-leader;
  • Attractive compensation and benefits package;
  • Career and growth opportunities within international environment.

If you‘re interested, please apply at ag(eta)afr.lt