2022-07-29 11:26:48


CVMarket.lt klientas
1200 - 1400 €/m Gross

Job Description

  • Conducting research regarding prospective and existing customers to determine if they are prohibited customers or otherwise within a client’s risk appetite.
  • Determine if recent account activity is of a fraudulent or risky nature.
  • Assess various risk indicators, account activity (financial/historical), customer documentation, external sources.
  • Research, review and investigate potential Acceptable Use Policy violations.
  • Utilize multiple resources including customer account activity, external activity on any associated websites, customer contact, and other tools to effectively investigate and resolve violating activities.
  • Analyze account activity and make an informed decision whether to allow the activity or prevent it.
  • Writing reports on the findings of investigations.
  • Assisting with the resolution of customer disputes by assessing information provided by the claimant and merchant.
  • Working with customers to proactively prevent fraudulent behaviors by applying appropriate safeguards.


  • Recent college graduates
  • No investigative experience is required


  • High education degree
  • The ability to speak and write English fluently. Additional languages are a plus
  • Excellent interpersonal, verbal, and written communication skills. Writing skills are particularly important for this role
  • Analytical and research skills
  • Strong proficiency in Microsoft Excel and Word
  • Strong organizational skills and attention to detail
  • A highly motivated, driven, and dynamic attitude towards work and career
  • Willing working on flexible hours (either Mo-Fr 40hrs or shifts of 4 days * 10hrs Su-We / We-Sa)