Lead Business Analyst (Assistant Vice President) - Data Transformation

Maintain the Data Incident Management Tracker.

• Produce detailed incident reports and lessons learned documentation.
• Lead structured RCA sessions for data incidents.
• Work with Development and Operations to investigate, resolve, and document findings; translate results into actionable recommendations.
• Develop improvement recommendations based on incident trends and RCA outcomes.
• Design and implement preventative controls and automated validation checks.
• Apply Lean Six Sigma (or similar) methods to optimize incident management processes.
• Support the Data Incident Management analytics dashboard.
• Contribute to active - incident reports and monthly KPI reporting.
• Prepare and coordinate internal and client facing incident communications.

• 5+ years as a Business Analyst, Data Analyst, or related role.
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience with incident tracking or project management tools (e.g., JIRA, ServiceNow).
• Proficiency in data analysis tools such as Power BI, Excel, or equivalents.
• Excellent written and verbal communication in English; ability to translate technical issues into business language.

Nice to have

• Background in financial services, fund administration, or data‑services environments (preferred).
• Lean Six Sigma certification or comparable process‑improvement methodology (preferred).
• Experience with data‑quality tools (profiling, cleansing, validation) and process‑modeling tools (Visio, Lucidchart) (preferred).
• Experience or interest in utilizing AI tools and techniques to improve workflows (preferred).
• Proficiency in Databricks Medallion Architecture (preferred).
• Experience with data quality tools and methodologies (e.g., data profiling, cleansing, and validation) (preferred).

• Your well-being is of paramount importance to us, and central to our success.
• We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
• Ask us about specific benefits in your location.