Job Description

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

Own retention strategy across onboarding, re-activation, churn prevention, and long-term LTV growth
Manage and improve transactional emails to support both customer experience and business performance
Build and optimize re-activation flows to recover lost subscribers
Test new onboarding journeys and improve activation and early retention
Monitor churn trends and identify lifecycle gaps and growth opportunities
Own key retention metrics such as churn rate, retention rate, and long-term LTV
Launch and improve lifecycle automations in Klaviyo based on customer behavior and subscription status
Run A/B tests across flow logic, timing, messaging, and incentives
Work closely with product, engineering, design, and copy teams to improve retention performance

Requirements

bring hands-on experience in retention, lifecycle, or CRM marketing
be highly proficient in Klaviyo
ideally be familiar with Postmark, ActiveCampaign, or similar platforms
understand the technical side of automations, segmentation, triggers, and integrations
confidently analyze customer lifecycle data and turn insights into actions
take initiative, work independently, and own your area of responsibility

Company offers

health insurance (after probation)
on-site physiotherapist
office gym
fitness classes
7 extra days off
3 days off for weddings
hybrid work
freedom to work 2 months from anywhere in the world
pet-friendly office
fresh breakfasts
hot lunches
fully stocked drawers and fridges for a quick snack or even a team-cooked meal together
rooftop and cellar events
public transport card for Vilnius
access to Perks.lt benefits
€1100 yearly budget to fuel personal or team growth for coaching, mentorship, training, conferences, online courses, subscriptions, books
€1500 for every successful referral