Manager - Intelligent Automation

About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients27 needs.For more information about Citco, please visit www.citco.com About the Team & Business LineThe Automation Manager will be an essential member of the Intelligent Automation (IA) team, responsible for designing and implementing automated processes within the Citco Group. The Manager will collaborate with process owners and business unit representatives to optimize and digitize operational processes, thereby enhancing efficiency and achieving tangible results for Citco. Your Role: {li} Own execution of multiple concurrent projects end to end {li} Maintain project reporting and project plans used for senior management reporting {li} Manage Working Group meetings for all assigned projects {li} Collaborate with cross-functional teams to create new initiatives and refine existing processes that drive efficiencies {li} Create or review business requirements, user stories, acceptance criteria and software documentation {li} Assess business processes for transformation and/or automation {li} Lead discussions with stakeholders to brainstorm solutions and assess feasibility {li} Own and review solution design documents clearly articulating as-is and to-be states {li} Document and communicate business outcomes and gains from proposed solutions {li} Perform or review all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change {li} Ensure automation testing standards are implemented and adhered to {li} Work with stakeholders to rollout solutions to target teams/offices {li} Lead Scrum stand-ups, backlog grooming sessions, review and retrospective meetings {li} Ensure takeaways from retrospectives are implemented {li} Ensure best practice/Industry standards (set by Citco) are being followed while designing solutions {li} Perform detailed risk analysis, reporting, and escalate in a timely manner to senior management {li} Coach and develop staff to perform successfully in their current roles and develop them into management positions

• Over 5 years of experience in agile project management, delivering projects on time and within scope in a fast-paced environment
• 3-5 years of managing a team of developers, BAs, test engineers and project managers
• Possess strategic mindset and find motivation in creatively solving problems
• Ability to multitask and effectively manage competing priorities
• Undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems or related fields
• Exceptional communications skills, both written and oral, and the ability to capture a diverse audience
• Confident leading code reviews, design sessions and reviewing technical documentation
• Practical application of driving efficiencies through task automation

Nice to have

• Expertise in UiPath and other automations tools such as Blueprism/Automation Anywhere
• Experience working with cloud services like AWS/Azure/Google Cloud
• Certification in Project Management
• Experience using JIRA and Confluence to manage projects

• Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
• We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
• Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.