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Joboffer number #1428521
Remote recruitment
100% remote work possibility

Merchant Customer Support Specialist

CV Market client
Kaunas, possibility to work from home office
Nuoroda nukopijuota
Job ad expired!

Remote recruitment
100% remote work possibility

Job Description

Live support builds trust between the company and its clients, and no AI-based solutions can replace a real agent. As a Crypto Payment Processing Support Specialist, you will be assisting customers on their questions, and more importantly – making their user experience better. Being a helping hand on the other side of the screen, you will fulfill SpectroCoin’s promise of high-quality services, as well as contribute to the aim of creating long-term value. By joining our Customer Support Specialist team, you will learn a lot about innovative FinTech solutions and acquire professional skills.

  • To provide professional and informative solutions for customers via emails
  • To create the biggest possible customer satisfaction


  • Interest in modern technology
  • Ability to communicate with clients in a written way
  • Fluency in English (additional languages is an advantage)
  • Good-problem solving skills
  • Positive, diplomatic, and proactive attitude
  • Attention to detail
  • Adaptability and flexibility
  • Basic knowledge or high motivation to learn any preffered programming language, such as Java Script, PHP and etc.


Company offers

  • Flexible working hours and possibility to work from home

  • Competitive salary

  • Modern offices

  • Team building events, summer/winter parties with games, shows, tastings, food coupons and various gifts

  • Employee referral program – you can get up to 1500 Euros for recommendation

  • Professional and personal development – office library, learning days, global & local conferences

  • Solid IT infrastructure

  • Talented international team

  • Progressive vacation policy – stay with us and additional vacation days will be added to your holiday allowance

  • Fully paid educational leave – get an extra 5 days fully paid holidays per year to get ready for your exams, dissertation and etc

  • Health Benefits – online workouts, discounts for gym memberships and optical services, you do any sport – we will sponsor you

  • Free Bankera services and card

  • Annual gym membership

Darbo skelbimo numeris
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Merchant Customer Support Specialist
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