2022-07-29 11:26:48
2023-02-22 15:25:07

Operations and customer service executive

CVMarket.lt klientas
Žiūrėti skelbimus

Job Description

The holder of this position must coordinate the cooperation between his/her area of work with all other areas of the corporation in such a manner that the flow of information is always free of friction, unimpeded, and a holistically positive coordination is assured.

  • Order management
  • Planning and execution of shipment orders as well as their administrative execution
  • Customs procedure (Export/Import)


The person is responsible for:

  • Editing and maintaining jobs (Exports /Imports)
  • Performing a “Routing Check”, specifically in regards to the selection and combination of different transport models (airplane, car, train, Aerolink)
  • Ordering drivers (pickup / delivery of shipments at the customer, delivery / pickup of shipments at the freight-company)
  • Checking collected shipments in the office and prepares them for transport
  • Booking and pre advising shipments
  • Monitoring shipments during the transport and reacts flexibly to any deviation from the plan
  • Checking the planned departure or arrival times of flights (“Post Flight Check”)
  • Checking the internal debits and credits
  • Working securely with all pertinent regulations (ADR / DGR / IATA) as well as the relevant laws and ordinances
  • Communicating with national and international stations / Aerolink / agents
  • Building and maintaining relationships to contractors / transporters
  • Preparing documentation and checking transport documents


  • Fluency in English (written and verbal communication skills)
  • Relevant experience in freight forwarding/logistics would be consider as a benefit
  • Excellent written, oral and interpersonal communication skills and strong sense of responsibility
  • Must be able to work independently with minimum supervision
  • Willingness to travel
  • Flexible in respect to working hours