Product Owner, Compliance Systems & Analytics

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Product Owner, Compliance Systems and Analytics – Vilnius, Lithuania
Do you like to guide the evolution of the next generation of compliance products from conception to implementation and beyond? Do you consider yourself strategic, data-driven, and execution-focused person? Are you interested in being an essential part of our product organization, driving platform modernization, and delivering innovative tools that will support the ever-changing global compliance landscape? Then, it’s time to join Western Union as a Product Owner, Compliance Systems and Analytics.
Western Union is seeking a strategic, data-driven, and execution-focused Product Owner to join our Compliance Systems and Analytics (CSA) team. In this role, you will be responsible for delivering the vision and roadmap of a critical platform that will support our global risk and compliance functions.
This involves working cross-functionally with Operations, Policy, Data, and Technology to understand our various global compliance needs, user personas, and competition to formulate requirements, and deliver impactful solutions to our users.
Role Responsibilities
• Partner with Risk and Compliance teams to understand regulatory trends, pain points, and future-state needs.
• Deliver the product strategy to align with business priorities, ever-changing regulatory mandates, and enterprise modernization
• Support outcome-oriented roadmaps for systems such as case management, investigations, regulatory reporting, and audit.
• Use data to inform prioritization, evaluate product performance (KPIs), and identify product opportunities.
• Understand user and stakeholder needs and gather product requirements, prioritizing them based on business impact.
• Foster relationships with stakeholders and communicate workstream status, issues, and risks on a regular cadence.
• Translate strategic project requirements into clear, prioritized product Epics, Features, and User Stories.
• Lead and coordinate mid-sized projects, including research, analysis, documentation, design/develop testing, training, status reporting, implementation, and post-rollout review and audit.
• Partner with cross-functional teams through discovery, development, and deployment while ensuring timelines, scope, and quality targets are met.
• Ensure backlog is shoveled by meeting the Definition of Ready (DoR) and Definition of Done (DoD) to support effective planning and delivery.
• Collaborate with technical, compliance, and operational stakeholders to align on requirements, dependences, and business outcomes.
• Connect with our user base to understand their needs and identify innovative solutions.
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

• Solid experience and proven track record of compliance knowledge, preferably in the financial services.
• Strong product ownership or business analysis experience.
• Ability to go beyond order-taking, strong problem solver with transformative mindset.
• Excellent communication skills and fluency in English language (verbally and written).
• Ability to work independently and challenge the status quo.
• Technical knowledge with AWS, Snowflake (preferred), Jira, Reich and/or Figma.

Nice to have
• Knowledge of SQL and Python is considered as a plus.
• Experience with regulatory/compliance systems (Hummingbird, Palantir, OFAC tools) is evaluated as an advantage.

• You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
• Private Health Insurance (3 options)
• Life and Accident Insurance
• Additional days off
• Wide variety of discounts and special offers
• ⁠Free Fitness facilities
• Volunteering activities
• Referral program
• The monthly gross base salary range is 3,250 – 4,550 EUR.
• This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance.