Product Trainer - Pharmacy (French market)

Dexcom is a global leader in continuous glucose monitoring (CGM). We empower people to take control of their health through innovative glucose biosensing technology. Since our founding, we have focused on better outcomes, improved patient experiences, and transforming diabetes management worldwide.

At Dexcom, you’ll be part of a mission-driven team that is redefining how diabetes is managed, helping millions of people live healthier lives. We are seeking a Pharmacy Product Trainer to join our Dexcom France Marketing team, from Vilnius. In this role, you will be responsible for designing and delivering impactful training programs to pharmacies and healthcare professionals, supporting the adoption and effective use of Dexcom ONE+ CGM.

This position plays an important role in ensuring the smooth distribution of our product through pharmacies. It combines training excellence, technical product knowledge, and stakeholder engagement, with a strong focus on remote education delivery.

• Plan, develop, and execute engaging training sessions for pharmacies and other healthcare professionals (HCPs), primarily delivered remotely.

• Act as a product expert for Dexcom ONE+ CGM, ensuring clear, accurate, and compliant communication of product features and benefits.

• Proactively reach out to customers (call out) to arrange ad-hoc training sessions on request and follow-up with no-show customers through phone calls and emails to maximise overall attendance rates.

• Collaborate closely with Marketing to align training strategy with commercial priorities and campaigns.

• Identify training needs based on market feedback and continuously improve training content and delivery methods.

• Adapt training materials for different target audiences (pharmacists, nurses, general practitioners, etc.).

• Support onboarding and education initiatives related to new product features or updates.

• Track and report training effectiveness (attendance, satisfaction, impact) in collaboration with Customer Experience Manager.

• Ensure all training activities are compliant with internal and regulatory requirements.

This role is primarily remote but may require occasional travel for in-person events, meetings, or training sessions.

• 10-25%

Typically requires a bachelor's degree and a minimum of 2 to 4 years of relevant experience

Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).

• Excellent communication skills in French and English.
• Experience delivering remote/virtual training sessions.
• Experience in training, education, or field support roles, preferably in healthcare, pharma, or medical devices.
• Solid understanding of medical devices or diabetes care (CGM experience is a strong advantage).
• Strong knowledge of Dexcom ONE+ CGM (or ability to quickly develop deep product expertise) advantage.
• A strong ability to communicate complex technical information in a simple and engaging way.
• Confidence in engaging with healthcare professionals and external stakeholders.
• A proactive, structured approach with strong organizational skills.

• A comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependents.
• Life and Accident insurance coverage.
• 3rd Pillar Private Pension plan.
• Health and Wellness programs, including access to online coaching and therapy sessions
• Fertility, Family forming, Menopause and Men’s health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
• Access to a fitness tracking app with rewards for staying active.
• Free parking space at the city center office location.
• Language premium allowance if applicable.