Q A E n g i n e e r

Hi there! We’re CyberCare—a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide.

Products’ customer base grows fast, and we have created several in-house chatbots & quality assurance tools that help us support this growth and manage loads of customer requests.

• Ensure that software is released into production with zero defects and full functionality.
• Validate that implemented features match the requirements provided by the PO and Engineer Manager.
• Oversee the entire product development process, ensuring seamless operation from code creation to deployment.
• Utilize and manage QA frameworks to enhance testing efficiency.
• Apply best practices in testing, including automation tools like Selenium and Playwright.
• Perform end-to-end testing across backend, frontend, infrastructure, AI models, and content.
• Analyze AI model accuracy and usability to ensure it functions correctly in production.
• Assess backend performance and infrastructure stability under various conditions.
• Conduct deep analytical testing to identify potential flaws and security risks.
• Develop and execute test cases to verify RESTful API interactions and system workflows.
• Work within an Agile/Scrum environment, actively participating in sprint planning, stand-ups, and retrospectives to ensure quality is embedded throughout the development cycle.

• Strong understanding of full product development cycles, including software architecture, RESTful APIs, and process flows.
• Expertise in testing automation frameworks (Selenium, Playwright, or similar tools).
• Experience in managing QA frameworks and optimizing testing strategies.
• Strong analytical mindset with the ability to break software logically and uncover hidden issues.
• Passion for stress-testing, breaking, and improving software.
• Familiarity with backend, frontend, infrastructure, AI, and content systems.
• Experience in end-to-end testing and ensuring system-wide consistency.
• Ability to identify AI model correctness, backend logic accuracy, and infrastructure reliability.
• Strong problem-solving and debugging skills.
• Experience working in Agile/Scrum methodologies and collaborating with cross-functional teams.

• Smooth and a structured onboarding and mentorship to help you get started with confidence.
• Office in a great location + option to work from home twice a week.
• Option to work from abroad for up to 30 days per year.
• Health insurance + fitness perks to keep you active.
• Daily snacks to keep you fueled, plus fresh bakeries every Friday.
• Regular team-building events to connect with your colleagues.
• Access to internal online courses, Tesonet training programs, a library of books, and all the resources you need to reach your full potential.
• Ability to grow within CyberCare and Tesonet.