Senior 3rd Line / Software Maintenance Engineer

We are seeking a Senior 3rd Line / Software Maintenance Engineer to join our global Cloud Hosting team, working on Cloud Infrastructure Engineering Platforms and Interfaces that enable streamlined application and service development. In this dev+ops-style organization practicing "you build it, you run it," you will collaborate closely with customers to ensure fast turnaround of feature requests and bug fixes, while reducing engineering effort across the provisioning, deployment, configuration, update and repair lifecycle of applications, games and services running on our cloud infrastructure.

_This position offers hybrid setup with the flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas._

• Own EKS cluster management and related automations as part of our global Cloud Hosting team
• Solve problems at every layer of the technology stack
• Develop high quality, stable code for use in automation and internal customer facing APIs
• Participate in the Support and On-call rota, providing support to customers on services Cloud Engineering offers (one week per 2-3 months, additional bonus applies)
• Write and publish High Level Designs and developer documentation
• Take part in bottom up planning around release schedules, workload and priorities
• Design for privacy, security, compliance, high availability, performance and resilience across all web services and infrastructure capabilities
• Perform analysis of requirements, investigate possible solutions and select and implement the best approach
• Complete short and straightforward test tasks in GoLang before client interview

• 5+ years of experience in platform devops with infrastructure experience on AWS or GCP
• Strong knowledge of Kubernetes (EKS), ideally including Vault, Kyverno and policy management
• Proven scripting skills in Python, Ruby or Bash, with an Infrastructure as Code approach
• Proficiency in Terraform, Docker and Ansible
• Familiarity with AWS cloud, networking and MongoDB
• Basic knowledge of the Go language, with flexibility to learn GoLang quickly
• Strong communication skills and client centricity
• Ability to participate in the On-Call support rota (one week per 2-3 months, compensated additionally as a bonus)
• English proficiency at B2 level or higher

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients: Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup: The flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more