You will lead assigned client service processes - coordination with the client, external parties (auditors, banks), other Citco teams and peers within the team in order to meet established deadlines;
You will analyze client’s processes and provide suggestions for improvement; You will lead process improvement projects;
You will be responsible for organizing collection (from multiple sources) and maintenance of data in the client’s database;
You will intensively communicate with various Citco teams (and external parties) in order to make sure that data on the client database is correct and up-to-date;
You will check, sort and upload client related documents into client and/or internal database following specific rules and instructions;
You will work closely with junior colleagues, guide them through the processes and will help them to develop by providing constructive feedback.
Requirements
You have college or University degree and have at least 3-4 years of experience preferably in legal or financial services industry, international company or as a member in a project management team;
You have experience in training, coaching and delegating tasks to junior colleagues;
You are accurate, result driven, efficiency first person and have excellent communication skills;
You have very good computer skills (Microsoft Office packages and other software);
You are fluent in English language (written and spoken).
Company offers
Your well-being is of paramount importance to us, and central to our success.
We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
Ask us about specific benefits in your location.
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