Job Description
- Service Providers authentication, daily business management and target completion;
- Spare parts, logistic and expenses management for after-sales service;
- Technical support and training for Service Center, customers, hotline center and PR agency;
- Service Marketing activity organization with Marketing department;
- Customer relationship management and improvement with operator;
- Understanding Hotline and social media service.
Requirements
- Management experience in after service area;
- Experience in hotline, social media or consumer product service area (in IT/telecom industry preferable);
- Willingness of studying new telecommunication and product knowledge;
- Business maturity and responsibility for entrusted tasks;
- Good English in speaking, reading and writing;
- Driver's license.
