Shipping Fraud Preventions Specialist, VGo Network

Are you passionate about protecting businesses and customers from fraud? Do you have a keen eye for detail and enjoy analyzing patterns to prevent malicious activity? If so, we have an exciting opportunity for you to join our Shipping Fraud Prevention Team in VintedGo. As a Shipping Fraud Prevention Specialist, you will play a critical role in safeguarding our shipping processes and ensuring the integrity of our compensation requests system. You will be responsible for monitoring, analyzing, and preventing fraudulent activities related to high-value shipments.

• Monitor and review compensation requests: Review and analyze compensation requests for high-value items to identify potential fraudulent claims. Support the prevention of fraudulent activities through careful review and reporting.
• Support development of scalable processes: Collaborate with senior team members and product teams to support the creation and implementation of scalable processes. Assist in integrating AI models to reduce the need for manual claim reviews.
• Enhance efficiency: Work to improve existing shipment monitoring tools, ticketing systems, and internal processes. Help streamline workflows to reduce the time required to resolve each claim.
• Assist in identifying fraud patterns: Participate in the analysis of data to uncover emerging fraud patterns. Provide support in developing strategies and tactics to prevent future fraudulent activities.
• Collaborate with Information Security teams: Work closely with information security and other relevant departments to monitor for emerging fraud tactics and support in identifying fraudsters.
• Work closely with Carrier security teams: Assist in coordinating with carrier security teams to identify fraud patterns and develop long-term solutions to prevent shipping fraud.

• Experience in fraud prevention: Previous experience in fraud detection, investigation, or risk management, ideally within the e-commerce or logistics industry.
• Attention to detail: High level of attention to detail and accuracy in reviewing claims and identifying potential fraudulent activities.
• Collaboration skills: Ability to work effectively within a team and collaborate with various departments, including product, customer service, and information security.
• Communication skills: Excellent verbal and written communication skills. Ability to clearly articulate issues and provide actionable insights.
• Adaptability: Ability to work in a fast-paced environment, adapting to changing priorities and emerging challenges.

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Confidential Employee Assistance Program (EAP) for you and your family
• Home office support: we provide IT workstation equipment and a personal budget of up to 540 for home workplace furniture
• On-site canteen serving delicious homemade food at friendly prices in Vilnius Office
• Never ending snacks and monthly lunch benefit in Kaunas Office
• Private health insurance
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office
• Individual Learning Budget
• Hybrid Work
• Equal Opportunity