Job Description

Specialist, Fraud Monitoring (Evening Shift) 6 Vilnius, Lithuania

Would you like to help customers with the risks of financial fraud? Are you ready to work for a company that has fully embraced digitalization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it 6s time to join Western Union as a Specialist, Fraud Monitoring.

Western Union powers your pursuit.

You 6ll work in our Digital Risk division, Digital Monitoring Team, and will monitor newly developed fraud patterns, perform analysis of high-risk transactions, and determine if transactions are fraudulent. The responsibilities might increase depending on business needs.

Role Responsibilities

Monitor and analyze digital transaction activity to identify potential fraud patterns.
Conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
Assess and recommend risk decision rule changes to manage new fraud patterns.
Recommend new and enhanced fraud monitoring reports and processes to continually improve fraud monitoring.
Perform active supervision and manage his supervisor 6s special projects and agenda.
Perform Quality Assurance Monitoring evaluations.
Work closely with other Digital teams to share fraud patterns and mitigation tactics.
Investigation and analysis of credit risks, working with guidelines established by the organization.
Understand industry dynamics and trends to identify service & support products, opportunities and partnerships.
Familiarity with AI-powered tools and an interest in applying them to fraud investigations, process improvement, and workflow optimization would be nice to have.
Be flexible and open to new responsibilities.

Requirements

Bachelor 6s degree in Business Administration, Finance, or equivalent experience.
1-3 years of analysis, reporting, or fraud monitoring experience; familiarity with Business Rule Management engines is an advantage.
Demonstrated analytical, organizational, and customer service skills, with the ability to grasp new concepts quickly and deliver results.
Strong communication skills, self-motivation, and a proactive, results-oriented approach; confidence in making decisions with minimal supervision.
Proficiency in Microsoft Excel and at least basic SQL knowledge.
Fluent in English (written and verbal); additional language skills are an advantage.
Ability to work under pressure, both independently and as part of a team.
Availability to work rotating shifts from 14:00 to 22:30, including weekends and public holidays.

Nice to have

Familiarity with AI-powered tools and an interest in applying them to fraud investigations, process improvement, and workflow optimization would be nice to have.