Staff Site Reliability Engineer - Platform Engineering · NordVPN

The world’s most advanced VPN, and a whole lot more.

If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands.

Your impact? Helping millions take back control of their online security, privacy, and data.

NordVPN protects millions of users daily through a global edge infrastructure spanning thousands of servers across dozens of countries. The platform engineering team builds and operates the internal backend services that make this possible.

We're looking for a Staff Site Reliability Engineer (SRE) to design, build, operate, and improve these systems. This is a high-ownership role - you'll architect solutions, ship them to production. You're the person others rely on when the architecture needs rethinking or a service needs to go from zero to globally deployed.

Main responsibilities

• Design and operate on-demand, globally distributed backend services
• Make architectural decisions on how internal services integrate and scale
• Manage the full lifecycle: planning, implementation, monitoring, incident response, postmortems
• Maintain and improve infrastructure tooling and automation
• Contribute to engineering standards, documentation, and operational maturity
• Evaluate and integrate AI tooling (LLMs, Claude Code, model integrations) into engineering workflows

• Designing and operating globally distributed systems
• Systems architecture - service communication, data flow, resilience patterns
• Linux administration at scale (systemd, kernel tuning, debugging production systems)
• Docker - building, shipping, and running containers in production
• Databases - PostgreSQL, MySQL, Redis, OpenSearch, VictoriaMetrics
• Web servers, load balancing, and failover (Nginx, HAProxy, or similar)
• Working with dedicated/bare-metal hardware
• Python or another scripting/programming language
• Familiarity with AI/LLM tooling and practical application in engineering workflows

Nice to have

• Kubernetes in production environments
• SaltStack (used heavily internally)
• Advanced networking - BGP, anycast, tunneling, traffic engineering

• Sharpen your edge Growth is built into how we work. Extensive online and in-person training programs, access to platforms like Coursera and Skillshare, a mentorship program, and internal career moves when you’re ready for something new — your development has no ceiling here.
• Take the time you need Rest isn’t a reward — it’s part of the deal. Enjoy extra vacation days that grow with your time here, plus additional days off for sick leave, special occasions, and parenting.
• Get premium healthcare Your health shouldn’t be something you worry about. We provide premium private health insurance so you have peace of mind and fast access to care whenever you need it. Available in Lithuania and Poland.
• Protect your peace A peaceful mind isn’t a luxury — it’s the foundation. We provide free subscriptions to top-rated Calm, Headspace, and Mindletic apps, offer resilience and mindfulness trainings, and run dedicated mental health events.
• Own your fitness Feeling good shapes how you work, think, and create. That’s why we offer in-house gyms, Multisport and Urban Sport cards, and online workouts. Need something tailored? Our Physical Well-Being experts are here with group mobility sessions, fitness guidance, and one-on-one consultations.
• Pack your bags for workation Picture this: the entire company flies out abroad. The days are packed with workshops, activities, concerts, and real time together. It’s legendary. If you’ve heard stories, they’re probably true.
• Work from anywhere New surroundings spark new thinking. When you need a reset, switch location and work from wherever keeps you sharp, creative, and in the zone.
• Celebrate your milestones The moments that make life special shouldn’t pass quietly. Birthdays, work anniversaries, weddings, new family members — each is marked with a special gift.
• Parent with ease When you’re a parent, the juggle is real. To make it smoother, we organize summer camps for the little ones and offer flexibility that lets you show up both for your family and your team.
• Join the party It never gets boring here. Get ready for team buildings that bring people closer, year-round company events that are equal parts educational and energizing, and the highlights everyone waits for — our iconic summer and winter celebrations.
• Unlock Cyber City Whether Vilnius-based or visiting from remote, our Vilnius HQ is fully yours to enjoy. Need focus? Silent room. Need energy? Open gyms. Need a break? Game room, music room, coffee bar. It’s a modern workspace built with your comfort in mind.