Job Description

Hi there! We’re CyberCare — a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide.

Run recruitment across the full spectrum: high-volume entry-level and back-office roles, tech positions, and leadership hires. You’ll go wherever the business needs you most;
Source and screen candidates across multiple channels: LinkedIn, job boards, referrals, social media, and professional networks;
Mentor and train junior members of the TA team, sharing best practices and helping them grow;
Train and coach our hiring managers on interviewing, candidate assessment, and making confident hiring decisions;
Help shape our recruitment strategy: review and improve our hiring processes, and fully structure and automate our workflows in Ashby;
Organize and conduct interviews, and support hiring managers in running theirs;
Collaborate with our Employer Branding person on career fairs, events, and other activities that attract talent;
Create a great candidate experience at every stage of the process;
Track and analyze recruitment data to spot what’s working and what can be improved.

Requirements

2+ years of experience in recruitment (in-house or agency)
Proven experience in tech recruitment
Experience hiring for back-office roles and/or running high-volume recruitment
Openness to all types of recruitment, from high-volume hiring to tech and leadership roles
Experience mentoring colleagues or training hiring managers is a big advantage
Strong hands-on experience with ATS systems. Experience with Ashby or setting up workflow automations is a plus
A process-oriented mindset: you notice what can be done better and enjoy building structure
Data-minded and comfortable working with recruitment metrics such as fill rate, interview-to-offer rate, time-to-hire, and time-to-fill
Comfortable working at a fast pace and managing several searches at once
Results-driven, but a team player first
Fluent in English, both spoken and written

Company offers

Smooth and structured onboarding and mentorship to help you get started with confidence.
Office in a great location + option to work from home twice a week after probation.
Option to work from abroad for up to 30 days per year.
Health insurance + fitness perks.
Daily snacks to keep you fueled, plus fresh pastries every Friday.
Regular team-building events to connect with your colleagues.
Access to internal online courses, Tesonet training programs, a library of books, and all the resources you need to reach your full potential.
Ability to grow within CyberCare and Tesonet.