Team Lead of AML & Risk Operations

As an AML & Risk Operations Team Leader for Vinted Pay, you will be responsible for leading a team of Specialists and Senior Specialists in handling onboarding and ongoing KYC, transaction monitoring and screening alerts. As the Business navigates its way through a mass migration at the same time as operationalising multi-licensed, cross-jurisdictional policies, you will ensure operational controls are executed consistently across jurisdictions, that risks are identified and mitigated in line with local regulatory requirements, and that operational KPIs, SLAs, and quality standards are met. Reporting to the Director of AML & Risk Operations, you will work closely with the team's Senior Operations Controls Specialist, as well as with local MLROs, Compliance, Payments Legal, Marketplace fraud teams, Member Support and Group EPDA to embed scalable, compliant controls into platform workflows; you will also be responsible for the personal growth and development of the individuals that you line manage.

As an experienced professional within the world of Financial Crime, you will act as a role model to the team and as an ambassador of AML & Risk Operations amongst your peers. Living Vinted’s core values, you will lead by example and drive operational excellence in acting as the primary execution layer for AML, counter-terrorist financing, fraud-adjacent risk controls, and marketplace abuse typologies. This role is both hands-on and strategic, combining people leadership, operational oversight, and continuous improvement to support regulatory obligations, business growth, and cross-border expansion.

• Lead and oversee day-to-day AML and financial crime risk operations, including transaction monitoring, customer due diligence (CDD), enhanced due diligence (EDD), sanctions and PEP screening, adverse media reviews, and suspicious activity investigations across all licensed jurisdictions
• Ensure the consistent execution of AML/CTF controls in line with applicable regulatory requirements, internal policies, and jurisdiction-specific procedures, including those issued by the FCA, EU AML Directives, and the Bank of Lithuania
• Manage, coach, and develop an AML & Risk Operations team, including workload allocation, performance management, quality assurance, training, and adherence to defined SLAs and regulatory timeframes
• Act as the primary escalation point for complex, high-risk, or cross-border cases, ensuring appropriate risk-based decisions are taken and documented, and escalated to second line Compliance or the MLRO where required
• Oversee the preparation and quality of suspicious transaction/activity reports (i.e. SARs/STRs), ensuring accuracy, timeliness, and consistency with local FIU expectations
• Monitor operational effectiveness through MI, KPIs, KRIs, and quality assurance outcomes, identifying control gaps, root causes, and remediation actions
• Partner closely with second-line Compliance, Payments Legal, EDPA, Fraud and Member Support teams to ensure financial crime controls are embedded into customer journeys, platform features, and new product launches
• Support regulatory audits, supervisory reviews, and internal audits by providing clear documentation, evidence of control effectiveness, and timely responses to regulatory queries
• Contribute to the continuous improvement of AML operating models, procedures, tooling, and typology coverage, with a focus on scalability, proportionality, and risk-based decision-making

• Have practical experience in AML or financial crime operations in a regulated fintech, payments, or marketplace environment
• Understand AML/CTF rules well enough to turn them into workable, day-to-day processes rather than policy documents
• Are comfortable being hands-on: reviewing cases, unblocking issues, and helping build structure where it doesn’t yet exist
• Care deeply about preventing financial crime while enabling a good customer experience in a fast-moving business
• Enjoy building and leading small teams, setting standards, and scaling ways of working as volumes grow
• Are confident making risk-based decisions, documenting judgement calls, and escalating when needed
• Are data-aware, comfortable using MI and KPIs to improve quality and performance
• Communicate clearly in written and spoken English with both technical and non-technical stakeholders

Nice to have

• Experience in early-stage or fast-scaling companies, multi-country operations, online marketplaces or payments, and familiarity with modern AML tools.

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Access to all the tools & tech needed for work
• Home office support: we provide IT workstation equipment and a personal budget of up to 80540 for home workplace furniture
• Private health insurance
• Digital mental and emotional health support and Employee Assistant Program (EAP)
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office
• In Vilnius office: gym & in-house meals at friendly prices
• In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast