Vinted's CRM team under marketing owns the relationship we have with tens of millions of members across our owned channels (email, push, in-app, content cards). Growth doesn't only come from acquiring new members; it also comes from getting existing members to list, buy or return at the right moment, which is what CRM drives.
We're looking for a Team Lead to own CRM's analytics agenda, not just its delivery. The team has built a strong delivery foundation; the next chapter is ownership - setting the agenda rather than responding to it. We want a lead who brings a strategic point of view, challenges what's worth doing, and comes to the business with proactive plans rather than just answers to the questions asked. Your work directly shapes how we grow.
You'll report to the Director of Data Science & Analytics, Marketing, with the Director of CRM as your primary stakeholder.
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